Support Hub
Welcome to the BTO Acoustic Pipeline Support Hub. Here you can find guides, technical requirements, information about equipment and other resources to help you maximise the Pipeline’s performance.
Quick start guides
Step-by-step guides to processing audible and ultrasound recordings for users new to the Acoustic Pipeline.
Technical requirements
Account, hardware and software, file name and audio equipment requirements for using the Pipeline.
Recorder placement
Guidance for maximising recording quality based on the placement of recorders and bat detectors.
Improving performance
Advice to help you optimise Pipeline performance for different locations, habitats and species.
Common recording equipment
Information for maximising performance, specific to a range of common recorders and bat detectors.
Auditing your recordings
Guidelines for auditing identifications returned by the Pipeline, including facilitating rapid auditing.
Troubleshooting
Support for the most common error messages and troubleshooting queries.
Get in touch
If you can’t find what you’re looking for in the Support Hub, please contact us:
- acoustic.pipeline [at] bto.org
Can’t find the answer you’re looking for?
Contact us
If you can’t find what you’re looking for in the Support Hub, please email us at
acoustic.pipeline [at] bto.org
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